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2. Company Structure According to machines bureaucracy theory (1979) , New York vivification insurance belongs to this category based on following element. a) operational Department Insurance company apply functional twist and using traditional vertical communication Agency Support Registration part handles contract of registration, resignation and renewal. Compensation department handles salary and allowance. divisor teach department prepare material as training manuals, examination Development responsible for recruitment and support. Brokerage Contact to brokerage and rescue authorized to appoint and terminate partnership. Corporate marketing Collect randomness from competitors and pass to sales department. General Administration Handles office lease. Human Resources intend up policy of recruitment administration of leave, staff benefit reading Technology Intranet service and maintenance. Internal Audit Support and recommendation on work flow procedures. Legal Support and advise relative issues Life administrators Monitor the work flow of call centre. Product Marketing Analyze customer needs and fix new product Formalisation & centralisation Burns & Stalker (Burns & Stalker 1961), Mechanestic has full(prenominal) formalisaton and centralization. Beginners start work and need pass exam.

They receive the handbook , that is the company rule to customer and based on the law. Centralisation Frontline staff need report special case to music director for approve. Vertical Communication.. b) Large number of workers Many Sales Agent We belongs to mechanical social structure based on Burns & Stalker theory elevated Complexity in structure High Formalisation Centralisation Small effort to last-place result. Vertical Communication. 4. Environment We apply Duncans theory (Robert Duncan 1972). and shift from structure to environment based this theory. | |Simple External... If you want to get a full essay, order it on our website: Ordercustompaper.com

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