Strategic Innovation and Change

Performance Management Links Strategy And Operations Tools go beyond BI to give decision bring uprs at all levels the info they need to make the right business decisions. By Doug Henschen,  InformationWeek Nov. 22, 2008 universal resource locator: http://www.informationweek.com/story/showArticle.jhtml?articleID=212101182 Companies cant report their way to big(p) results--though you wouldnt know it from their accumulation of underused reports and dashboards. Companies that get this critical point argon moving away from IT-centric business intelligence programs and toward results-focused cognitive process management. True, BI does more than just generate reports. But add in query and analysis tools, and sophisticated predictive and statistical analytics, and those tools and technologies are overwhelmingly under ITs control. In contrast, performance management, or PM, is delimitate by business needs, providing decision makers with the data they need to make the right moves, ones that fit with company strategy. Most often, companies incorporate performance management into their budgeting and pecuniary processes, in whats called corporate or financial PM. The next step is operational PM, where they apply BI to practical, daily decisions--in the supply chain, sales, customer service, and other areas.

Thats whats happening at united Agri Products, a unit of $5 billion-a-year chemical and fertilizer supplier Agrium, which started doing operational PM projects last year using Cognos BI platform. After years of IT preaching the value of BI to business, we reached a point of maturity where the roles started to reverse, and the business started coming to us with ideas, says David Wheat, UAPs music director of decision-support systems. UAPs director of operations brought one such project to IT. The chief operating officer had asked him to cut end-of-year inventory by $25 million, a uncontrollable task for an agricultural company given ever-changing put up conditions, crop disease, and insect infestations, all happening... If you want to get a full essay, order it on our website: Ordercustompaper.com

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