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Assessment of Studentsââ¬â¢ Satisfaction on the Restructured Essay Example for Free
Assessment of Students propitiation on the Restructured Essay1.0 IntroductionAt the University of gold coast there argon reports that board origin all(prenominal)y built to take twain educatees, ar now officially allocated to phoebe bird educatees (after minor modifications), but unofficially occupied by as many as eight or nine to the knowledge of the university authorities A set forth from the obvious hygiene and health hazards posed, what class of ambience does this provide for t from each one after classes? All of which have brought most African universities to a differentiate of serious deterioration. This is evident not only to those who work or con in those universities but to sluice the most casual visitor. (Association of African Universities, 2004) Housing is a basic human urgency in all societies and fundamental right of every individual. In advanced countries, lodgment is more accessible to all categories of masses including the in comme il faut a nd the needy as a result of subsidies from the government. The government agency is not the same in development countries of the world.In gold coast, for example, accessibility to admit by the poor is quite a difficult situation which is turn by the harsh economic conditions and poor enabling environment. Likewise, accessing accommodate facilities by Ghanaian savants at the university is no exception, curiously where much(prenominal) university happens to be the imagine destination of most Ghanaians entering into ordinal institution. In tertiary institutions worldwide, the provision of accommodation to the students population takes different models.This includes non-residential, where students source for their induce accommodation. Residential, where the university houses all its students and dual-residential, where the university houses its student population for a period of time only, probably the starting signal and final course, while the students during the rebrin ying period source for their own accommodations. The experiences of students in tertiary institutions in sourcing and securing for their own accommodation around university communities be likely to be provoke and significant. However, it is worth noting that, University of Ghana, the nations premier university has g wizard through a series of development when it comes to how to control its students, both under(a)graduates and postgraduates.1.1 Re count enigmaUniversity of Ghana has undergone a series of reforms when it comes to the residential policy for its students. The ever increase number of enrollees in the institution is what defines this roostructuring of the policy governing students accommodation over time. In the past two years what the incumbent vice chancellor of the university term as Decongestion has taken surface in antepast to the fulfillment of the university achieving efficiency in its field of operation. The drive has also been fast tracked by his daily g oal that the university should achieve a world-class military position. Effective August, 2011, the university effectively implemented its decongestion policy allocating get ons to a maximum of three (3) students and quartette (4) students in the of import student residences and annexes respectively.This was done to address the worrys of overcrowding that resulted in adverse effects of poor sanitation, pressure on residential utilities such as reading rooms and libraries, kitchen and washrooms, among other poor conditions for effective personal studies by students. Residential facilities have been increase to make the policy successful. Even though, the problem of in comme il faut accommodation for students is not entirely solved, the restructuring have been effective since its implementation, and it is worth study the effects of the crude policy, whether it has achieved its goal or it is towards achieving its intend goal or otherwise. 1.2 Purpose of the studyThe main reason why this research is being conducted is to evaluate the merriment of students with the current students residential policy and its effects on their studies.1.3 Objectives of the studySpecific objectives of the study are as follows1. To assess students sensing of sanitation in the halls/ hostels now. 2. To assess students recognition of surety in the halls/hostels now. 3. To investigate students accessibility to some basic hall/hostel utilities.1.4 enquiry Questions1. What is students perception of sanitation in the halls/hostels now? 2. What is students perception of security and comfort in the halls/hostels now? 3. What is the accessibility status of students to basic halls/hostels utilities now?1.5 Relevance of the studyAs a top university in Ghana and Africa and one which is striving to attain a world class status, adequate facilities should be provided and already existing ones improved, especially standards of services and facilities which include providing conducive on-ca mpus student lodging facility. The above research provides the grounding for this study and highlights the theaters of tonic knowledge which are needed to focus upon students enjoyment of residential facilities in University of Ghana. A key oral sex is what is the level of students satisfaction with regards to the students housing facility (superhigh frequency) in the context of University of Ghana?The study contributes to a snap off understanding of SRS of UG. The results offer valuable feedback to the university authorities, facility managers and university hostel/hall administrators in terms of the present standards or the need for further improvement of the SHF through effective designs and management. The results will help to formulate guidelines in terms of apportionment of rooms to students, maintenance and for future developments of student housing ensuring that the university is able to provide adequate and contemporary on-campus SHF.2.0 Literature Review2.1 Introduct ionThis section reviews existing literature on the student residential facilities. It is mainly made up of previous studies, journals, articles, periodicals amongst other sources. They form the secondary source of data to the study.2.2 The plan of Student Residential FacilityStudent housing has long been regarded as an essential component of the facilities provided by the higher learning institutions in assisting students to expand their intellectual capabilities. According to Hassanain (2008), well planned student housing facilities (SHF) promote desirable educational outcomes and help to achieve the broader objectives such as social cohesion and creditworthy citizenship. An earlier study by Zahran (1972) reveals that a good student housing promotes interactions among roommates of different backgrounds and specializations and olibanum broadens the students knowledge. Amole (2005) argues that facilities such as study areas or meeting places for academic discussions and social gat herings provided in the student housing will encourage informal intellectual activities outdoor(a) the students own faculties. Price et al. (2003) related student interpersonal growth to adequate facilities and Fay (1981) highlighted the importance of students satisfaction in the SHF as a strategy to resurrect student development.Despite the importance of SHF, little literature is available to evaluate student opinions of their housing facilities. or so studies on post-occupancy evaluation focus on family housing either public or private domiciles, investigating the interaction between owner-occupiers or tenants and their housing settings. Majority of these studies utilized the concept of housing satisfaction when evaluating the interactions between the residents and their physical environment (Amole, 2009b). Arguing that housing satisfaction can lead towards improving individuals persona of life, Salleh (2008) investigates dwelling, housing services and neighbourhood factors that influence the residents of private low-cost housing in Malaysia. The study revealed that the residents are more satisfied with their dwelling units and housing services if compared to their neighbourhood facilities. Elsinga and Hoekstra (2005) study housing satisfaction among European communities and find out that except in Austria, homeowners are more satisfied than the tenants because homeownership provides security, freedom and monetary benefits.In contrast, James (2008) analyses the influence of age and type of ownership on the level of satisfaction and establishes that tenant satisfaction increases with the age at a much faster rate than the type of homeownership. However, student housing and family housing are not the same. Student housing comprises of basic bedroom units with other shared facilities such as bathrooms, toilets, laundry, kitchens, special K lounges and cafeterias located either per floor level, per block or for the whole student housing accommodation (Am ole, 2009a). On the contrary, the basic unit for family housing is a house which includes bedrooms, bathrooms, toilets and a living area all as part of the unit with other housing facilities such as playground, shops and school at the neighbourhood (Parkes et al., 2002). In addition, student housing offers limited security of ownership and freedom if compared to family housing.Therefore, the above findings whitethorn not apply in the context of student housing. Studies on residential satisfaction (RS) from the student emplacement are mostly focused on factors affecting RS such as reasons for students to maintain their previous hearth (Cleave, 1996) and predictors of student residential satisfaction (SRS) (Foubert et al., 1998 Khozaei et al., 2010b). There are also studies on student housing with narrower scopes such as the effects of floor height on over-crowding (Kaya and Erkip, 2001) students perceptions on indoor comfort (Dahlan et al., 2009) students adept of fastening with a particular student housing (Khozaei et al., 2010a) coping strategies for students staying in student housing (Amole, 2005) and the family between satisfaction and levels of environment (Amole, 2009b).These studies offer little guidance as to whether the students are satisfied with SHF provided. Among the limited studies on SRS are studies by Amole (2007, 2009a), Hassanain (2008) and Radder and Han (2009). Amole (2007, 2009a) investigates RS among students in Nigeria and the findings indicated a low satisfaction with the SHF provided. Radder and Han (2009) researched student satisfaction levels in South Africa and the findings indicated again a level of dissatisfaction with campus residences. Alternatively, Hassanain (2008) found that students in Saudi Arabia indicated a level of satisfaction with the SHF provided. However, the studies were conducted in countries where the culture and climate are different from that experienced in the Southeast Asia region, which is likely to affe ct the perceived environment of the built environment. Therefore, the results of the studies may not be relevant to the study context.2.3 Evolution of the accommodation structureOriginally, halls in the university were built to accommodate two students per room. This provision was adequate for students because not many people sought for higher education. However, as the population of Ghana increased and the need to seek higher education became prominent in the country, the number students enrolled each academic year increased rapidly as well. Residential facilities were increased and expanded to accommodate the ever increasing number of student intake which demanded restructuring of student residential policy given the limited resources the university had. In the midst of the reforms, beyond the refinement and modification of the original rooms to accommodate two persons at a time, the number increased to five (5) in a room officially, both in the main halls and the annexes.The co ntinuous increase in the student intake amidst the unexpanded residential facilities meant that, not all students could be accommodated on campus, therefore, private hostels began to spring up to overhear the excess students who could not secure accommodation on campus. The private hostels motivation to make profit meant that they impeach high prices which were unbearable by many students. This brought about one of the prominent terms that everyone who has passed through the four walls of the University of Ghana is popular with Perching.2.4 The issue of PerchingThe word connotes students who illegally share residential facilities with official occupants of a room. This resulted in overcrowding in the halls, putting extreme pressure on washrooms, reading rooms, hall libraries, dry lines, among other facilities that were originally constructed for two people. This was happening who many reforms were going on. The two most popular reforms were the in-out-out-in and the in-out-out-ou t policies. The former meant that, all beginning(a) gear year students were competent for accommodation on campus, this qualification did not mean automatic assignation of rooms to freshmen but allocation was subject balloting for a YES or NO and second and third year students were to look for their own accommodation.Under this policy, final year students like first year students also qualified to be accommodated on campus it is however, worth noting that, even for the final year students, because of the limited number of rooms available, allocation of rooms was also done via balloting a yes or no by students. The latter policy, in-out-out-out raise a lot of eyebrows as it meant that only first year students were offered accommodation on campus. And for this policy allocation to level 100 students was automatic and assured. With this policy in place the problem of perching worsened. The official number of occupants in a room almost doubled for almost all the halls of residence. The adverse effects of poor situation becomed a lot of problems poor sanitation, insecurity, discomfort, which had direct impact on students health, hygiene, and efficiency.2.5 The current residential policyThe University of Ghana Hostels with a capacity of 26000 beds, which was to be built at the University of Ghana, Legon, with partnership between the university and six banks was a dream come alive as long as finding a solution to the perennial problem of accommodation in our public universities is concerned this was an assertion made by professor C. N. B. Tagoe, Vice premier of the university of Ghana (GhanaWeb, 2008). From the above statement I would to acknowledge the Contingency theory one of the prominent schools under the Open Systems perspective of Organizations. This theory as a branch of dusts design emphasizes that design decisions are leechlike on environmental conditions. Contingency theory is guided by the general orienting hypothesis that organizations whose ve rsed features match the demands of their environments will achieve the best adaptation.Lawrence and Lorsch (1967), who coined the label contingency theory, argue that different environments place differing requirements on organizations. In a recent review article, Lawrence (1993) provides a partial list of factors that one or another theorist has considered important. They include size or outdo, technology, geography, uncertainty, individual predispositions of participants, resource dependency, national or heathen differences, scope and organizational life cycle. With concentration on the resource dependency factor, it is indicative that, the adaptation and actualisation of the said solution was heavily contingent on the provision of financial resources by the six banks which are external to the organization.As the resources from the external environment was provided by the six banks, the expansion of the residential facilities have been a reality indeed, making it possible to es tablish four different hostels which accommodates about 7, 120 students. It is a combine of these factors that made it possible for the decongestion exercise in the five traditional halls feasible. Currently, some of the hostels have been restructured into halls and run as the traditional halls. The standard rooms accommodate four (4) persons as the annexes do. With other stringent measures put in place to control perching it is believed that, the purpose for which this restructuring was done is being worked towards. It must be stated categorically that, the main reason for this exercise is to improve students efficiency in the university.2.6 dormitory rooms of Residence/HostelsThe University believes in community living as an essential part of student life. It is therefore primarily residential, providing accommodation in houses of Residence for both undergraduate and post-graduate students as well as flats and guest rooms for major(postnominal) members and guests. There are fi ve halls of residence (available to all students) and several Hostels. The present entrance halls and Hostels are as follows Each lobby consists of junior members (students) and senior members (academic and senior administrative and professional staff), and is managed by a Council comprising members elected by persons belonging to the residency. The Master (or Warden in the fortune of Volta manor hall) is the Head of the residence. Each Hall has Junior and of age(p) Common Rooms for students and Faculty, respectively. A tutorial system offers an opportunity for counseling students and ensuring their welfare at both academic and social levels. Students maintain interaction with each other and the wider community through recognized clubs and societies. Each Hall has a kitchen and a dining hall to cater for students feeding. Chapels and a mosque are also available for use by various religious denominations. A Chaplaincy Board co-ordinate the activities of religious groups.Social life on the campus is organised mainly by the Students Representative Council and the Junior Common Room Committees which provide various kinds of social programmes. LEGON HALL Legon Hall was the first to be built on the permanent site of the University of Ghana at Legon and is, therefore, the Premier Hall of the University. Its rump tablet was laid during the Michaelmas Term of 1951 and, in September 1952, the first undergraduates were accepted into residence. On Trinity Sunday, thirty-first May 1953, the first service was held in the Chapel and the first meal served in the Dining Hall. From these events, the Hall took Trinity Sunday every year as its birthday, celebrated by a common festival for both its Junior and aged(a) Members. The Halls motto, Cui Datum (To whom much is given), was selected from St. Lukes Gospel, in recognition of the special obligation attached to the Halls seniority. elderly Members of the University may be assigned as Fellows of the Hall by the Vice chancellor and they usually keep their Fellowship for as long as they remain with the University. Persons of academic distinction outside the University may be elected as Honorary Fellows at a General Meeting of Fellows.The rest of the membership of the Hall is made up of persons in statu pupillari. The governing body of the Hall is the Hall Council, members of which are Fellows of the Hall. The principal Hall Officers are The Master, the Vice-Master, the President of the Senior Common Room, the Senior Tutor, and the Hall Bursar. AKUAFO HALL Akuafo Hall was established with the appointment of Professor D.A. Taylor, a Master-designate and a Hall Council in 1953. The Hall Council in 1954 pertinacious to name the Hall Akuafo to commemorate the generous gesture of the farmers of Ghana in giving money for the base of operations of the University College. A crest which depicts a cocoa tree, an open book and a drum, designed by Professor W.J. McCallien, and a motto, laboremus et sapiamu s, suggested by Professor L.H. Ofosu-Appiah, were adopted by the Council.A commemorative plaque with a Latin inscription composed by Professor L.H. Ofosu-Appiah was set up to show the gratitude of the Hall to the farmers of the country and to the British Government who gave the University College funds for the building of the Hall. The Hall was officially opened on 17 February, 1956, but the first students, numbering 131, came into residence on the 5th October, 1955. The Hall has its own statutes governing the election of officers and the administration of its affairs. at a time a year, the Master has to convene a meeting of the Fellows, who form the governing body, to receive his annual report. The Senior Common Room is open to all Fellows and their guests, and the Senior Combination Room to all senior members of the University. Senior Members may also invite students to the Combination Room.COMMONWEALTH HALL The first batch of students was admitted into residence in land Hall at the beginning of the 1956-1957 academic year. In the Lent Term of that academic year, Ghana attained its independence from Great Britain, and the Hall, hitherto known as the Third Hall, was officially christened Commonwealth Hall to commemorate Ghanas admission into the Commonwealth of Nations. The official opening of the Hall was performed in March, 1957. It is, so far, the only all-male Hall of Residence in the University. The motto of the Hall, Truth Stands, was taken from a quotation from Satyre by John Donne (1572-1631) On a huge hill, cragged, and steep,Truth stands and hee that will Reach her, about must, and about must goe This motto combines both the physical situation of the Hall (on a hillside overlooking most of the University and beyond) and the proper pursuit of a University education, the search for truth. It is the only Hall of Residence in the University which has a theatre and Amphitheatre for lectures and plays. The Coat of Arms of the Hall depicts the strength a nd unity of purpose of members of the Hall deriving from the bonds of association enjoyed by the individual members of the Hall. High Commissioners of the Commonwealth countries in Ghana are accorded Honorary Membership of the Hall. There is a Hall Council which administers the affairs of the Hall, assisted by the Tutorial Board and the Senior Common Room Committee. VOLTA HALL Volta Hall started as the poop Hall in the 1959-60 academic year, on 16th noember, 1960.The University College Council, on the recommendation of the Hall Council, named it Volta Hall. The Hall consists of the main hall originally designed to accommodate 82 students, and an annex with an original capacity for accommodating 198 students, the air of which began in January 1966. The motto of the Hall, chosen during the Halls tenth anniversary celebrations, is in the Akan language and it is Akokobere Nso Nyim Adekyee. This means that the secret or knowledge of life and nature is a gift to women as it is to men. The Hall has a governing ashes which comprises all the Fellows assigned to it and those elected by the assigned Fellows. The government of the Hall rests with this body which delegates some of its powers to a Hall Council. The Hall Council consists of ten members, including the Warden, the Deputy Warden, the Senior Tutor and the Bursar who are ex-officio members.The day-to-day administration of the Hall is carried out by the Warden with the help of the Senior Tutor, who deals with all students affairs, and the Bursar. MENSAH SARBAH HALL Mensah Sarbah Hall, the fifth Hall of the University, stands in the Confederate part of the campus. The Hall consists of a main Hall built around a quadrangle and a number of make upes standing to the north and east. The last two south annexes are attached to the Hall. Until October 1991, Mensah Sarbah was the only co-ed Hall of Residence in the University, which made it quite unique among the Halls. The governing body of the Hall is the Council, which is answerable to the full body of Fellows who form the Senate. Students affairs are handled by students own elected government headed by a President, while the general administration of the Hall is under the Master who is assisted by the Senior Tutor and Tutors on the one hand and the Bursar on the other. Other Hall Officers are the Chaplain, who is responsible for the papistic Catholic Chapel, the Prayer Room Warden, who is responsible for the Protestant Chapel, and the Librarian. Senior Common Room affairs are managed by an elected committee under the President of the Senior Common Room.The Hall is named after the historied Ghanaian jurist, writer and statesman, John Mensah Sarbah of Cape Coast. It has been customary for the Hall to celebrate the birthday anniversary of this abundant man every year. This anniversary is known as Sarbah Day and is highlighted by a dinner and a get-together. The Hall has a crest designed to bring out the principal features of Mensah Sarbahs life. It consists of three elements a dyad of scales, a stool with a book resting upon it, and a hill surmounted by a castle. The scale signifies the legal profession, the stool and the book symbolise culture while the hill and the castle are intend to depict the familiar landscape of Cape Coast with its many hills and forts. At the same time, the castle is intended to symbolise strength and honour. The Halls motto is Knowledge, Honour, Service three words which aptly summarise the guiding principles of Mensah Sarbahs life. VALCO reliance HOSTELS The idea to build a graduate hostel was first nurtured when Legon Hall Annex C was fain exclusively for graduate students of the Hall. The quest for a suitable accommodation for graduate students gained attention when Valco Trust storehouse offered to finance the construction of a graduate hostel.As a further boost to this course, Legon Hall Annex C was converted into an Annex of the Hostel. The Valco Trust Hostel, donated to the Univ ersity by the Valco Trust Fund to ease pressure on student accommodation, is a block of purpose-built, self-contained flats for 190 students. The Hostel, which was completed in June 1997, is the Universitys first hostel for graduate students. A second block with similar facilities was opened in January 2006. Located behind Mensah Sarbah Hall on the southern part of the campus, the flats are arranged in individual and double study bedrooms with en suite shower and toilet. There is a shared kitchen for every twelve rooms.Facilities in the hostels include common rooms, washrooms and a restaurant. INTERNATIONAL STUDENTS HOSTELS The International Students Hostels are located on the southern part of the campus off the road to the nouchi Memorial Institute for Medical Research. For a long time, it had been the dream of the University of Ghana to create and strengthen links with other universities in order to enhance the international student presence on campus. The first phase was commis sioned in June 1999 and the second in January 2006. The Hostels are co-educational and each has 43 single rooms and 85 double rooms. In addition, there are facilities such as a well-fortified security system, kitchenettes and restaurants.REFERENCESAmole, D. (2005),Coping strategies for living in student residential facilities in Nigeria, Environment and Behaviour, Vol. 37, pp. 201-19.Amole, D. (2009b),Residential satisfaction in students housing, Journal of Environment Psychology, Vol. 29, pp. 76-85.Association of African Universities (2004), Challenges Facing African Universities Selected Issues, African Studies Review (2004) Vol. 47, No. 1, 1-59Dahlan, N., Jones, P., Alexander, D., Salleh, E. and Alias, J. (2009),Evidence base prioritization of indoor comfort perceptions in Malaysian typical multi-storey hostels, Building and Environment, pp. 2158-65.Elsinga, M. and Hoekstra, J. (2005),Homeownership and housing satisfaction, Journal of Housing and the Built Environment, Vol. 20, p p. 401-24.Fay, G. (1981),A model for reviewing growth environments, Journal of College and University Student Housing, Vol. 11 No. 1, pp. 46-7.Foubert, J.D., Tepper, R. and Morrison, D.R. (1998),Predictors of student satisfaction in university residence halls, Journal of College and University Student Housing, Vol. 21No. 1, pp. 41-6.Hassanain, M.A. (2008),On the performance evaluation of sustainable student housing facilities, Journal of Facilities Management, Vol. 6 No. 3, pp. 212-25.James, R.N. (2008), Residential satisfaction of elderly tenants in apartment housing, Social Indicators Research, Vol. 89, pp. 421-37.James, R.N. 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(2003),The impact of facilities on student choice of university, Facilities, Vol. 21 No. 10, pp. 212-22.Radder, L. and Han, X. (2009), Service quality of on-campus student housing a South African experience, The International Business Economics Research Journal, Vol. 8 No. 11, pp. 107-19.Salleh, A.G. (2008),Neighbourhood factors in private low-cost housing in Malaysia, Habitat International, Vol. 32, pp. 485-93 .www.ghanaweb.com, (Tuesday, eighth January, 2008) retrieved on 4th October, 2012.www.ug.edu.gh (2012) retrieved on 10th October, 2012www.ug.edu.gh (2012) retrieved on 2nd November, 2012www.ug.edu.gh (2012) retrieved on 5th November, 2012
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